About Our Textbooks


Ship It How You Want It - Shipping and Returns

Neebo offers four different shipping options because options make people happy.

  • Standard - You’re short on cash and have time to burn.
    7-14 business days (allow 1-2 additional business days for processing)
    Free

    Standard Shipping

  • Ground – Time is money and you’ve got a little bit of both.
    3-7 business days (allow 1-2 additional business days for processing)
    $6.90

    Ground Shipping

  • FedEx 2nd Day – You need it now.
    1-2 business days (allow 1-2 additional business days for processing)
    $14.90

    2nd Day

  • FedEx Next Day – You needed it last week.
    1 business day (allow 1-2 additional business days for processing)
    $25.90

    Next Day

Where We Deliver
We currently only deliver to U.S. addresses. (P.O. Box delivery is only available with Standard shipping. Deliveries to Alaska and Hawaii may take longer than estimates above.)

When We Deliver
Orders are usually processed for shipping in one to two business days (Monday through Friday) excluding holidays observed by the US Post Office and FedEx, including New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Severe weather conditions may cause unexpected shipping delays. Neebo is currently looking for ways to control the weather, but we can’t offer any shipping refunds until that gets figured out first.

Free Return Shipping
The shipping for rental returns is free. Simply print your prepaid shipping label available from the returns page under My Account.

*All textbook rental returns will be media mail.

General Merchandise Return Policy

A receipt dated within 30 days is required for all general merchandise returns and exchanges.

  1. All in-store or online returns and exchanges must be new, unused, and contain all original packaging and accessories.
  2. Merchandise must be received in store within 30 days of the receipt date.
  3. A form of personal identification may be required, including student id or drivers license.
  4. Some items cannot be returned if opened and may only be exchangeable for identical items, including music, movies, video games, electronics, software and collectibles. Other restrictions may apply.
  5. Refunds for credit card purchases will be credited back to the card. Any third party checks (i.e. financial aid) will be credited back to the account; no refund is due to the customer.
  6. Clearance and seasonal merchandise will be refunded at their current price.

Textbook Return Policy

A receipt dated within 21 days is required for all textbook returns and exchanges.

  1. For a full textbook refund you must return merchandise in its original purchase condition with a dated receipt.
  2. Merchandise must be received in store within 21 days of the receipt date.
  3. Shrink wrapped books must be returned new, unopened and contain all original packaging and accessories.
  4. A form of personal identification may be required, including student id or drivers license.
  5. Refunds for credit card purchases will be credited back to the card. Any third party checks (i.e. financial aid) will be credited back to the account; no refund is due to the customer.

Rental Policy

  1. I am at least 18 years of age. I am renting the textbook(s) and/or other rental item(s) shown on the receipt (collectively, the “Rental”) from Nebraska Book Company, Inc. d/b/a Neebo (“Neebo”). I understand that the rental fee shown on the receipt is nonrefundable.
  2. If the Rental, whether new or used, is in non-salable condition, I will return it immediately. If I remove the Rental from the bookstore premises, I ACCEPT THE RENTAL AS BEING IN SALABLE CONDITION. If I receive a Rental that is in non-salable condition, I WILL RETURN IT VIA SHIPPING AS SOON AS POSSIBLE but no later than 30 days after the packing slip date.
  3. I will return the Rental on or before the Due Date shown on the receipt. All CDs and other component parts of the Rental must be included and must also be in salable condition. If I rented directly from a bookstore, I will return the Rental to the same bookstore. If I rented online, I will return the Rental to Neebo via shipping with the prepaid shipping label or to the Neebo bookstore that services my school.
  4. As part of the rental agreement I am responsible for returning the Rental in good or fair condition along with all other components or parts that accompanied the Rental. If the Rental is lost, stolen or unsalable upon its return (such as damages caused by fire, liquids, chemicals or missing components, etc.) then I agree to pay the Replacement Cost as shown on the order receipt. The Replacement Cost is the difference between the retail cost of a new Rental, less the rental fee I have already paid, plus any applicable sales taxes.
  5. If I am late or if I fail to return the book in salable condition, I will pay Neebo the Replacement Cost as shown on the order receipt and any applicable sales taxes. I authorize Neebo to withdraw/charge the Replacement Cost to the same debit/credit card account that was left as the deposit account to make this payment. If the transaction should fail or decline for whatever reason Neebo may pursue payments via other channels.
  6. I am either the account holder or authorized user of the debit or credit card used for the rental transaction shown on the receipt or have been given permission by the account holder to use the card. If attempts by Neebo to charge the Replacement Cost to the card account are unsuccessful, I agree to pay Neebo’s reasonable attorney’s fees and costs incurred to collect the Replacement Cost, whether suit be brought or not. Attorney fees and costs will not be charged to my credit or debit card account.
  7. I authorize Neebo to send me notifications and order receipts to the email address(es) I have provided. Neebo may send me return notifications via email as a courtesy, but Neebo is not responsible to notify me in any way of the Due Date or to return the Rental. I remain solely responsible for returning the Rental by the Due Date whether or not I receive a reminder notification from Neebo. I agree that Neebo and any agent, law firm or third party collection agency hired to collect amounts due from me may contact me via e-mail and I am confirming that I am the only person who opens e-mail at the address(es) I have provided or that if anyone else opens the e-mail, I waive any claims of a violation of my privacy or of potential third party disclosure in favor of the convenience of communicating via e-mail.
  8. I authorize Neebo to send me emails and/or SMS text messages that include information about discounts, deals and products for today’s college students. I may unsubscribe from these communications at any time. Neebo may use information about me, including personal information and the information I provide for my rental transaction and/or online account creation to: (1) allow me to participate in features offered or to provide related customer service, such as responding to my questions, complaints or comments; (2) customize content recommendations and offers displayed to me; (3) process a transaction I initiate; (4) provide me with information, products or services; (5) send me special offers from the bookstore, Neebo, their advertisers, or their third-party business partners; (6) process my registration for rental services, including verifying my e-mail address is active and valid; (7) improve the services and for internal business purposes; (8) contact me with regard to my use of the services and, in their discretion, make changes to policies; and (9) for purposes disclosed at the time I provide my information or otherwise with my consent. Neebo will not ask me for my personal information, account username, and password, or any of my credit or debit card information via email or text message, and I will not provide such information via email or text message. Neebo will have no responsibility for any misuse of such information if I provide such information via email or text message.
  9. I have read the provisions of this rental agreement and my completion of the rental transaction constitutes my acceptance of its terms.
  10. By using this Website or the Services, I agree to the Terms of Use. If I do not agree to the Terms of Use, I am not authorized to use the Neebo Website or the Services and must cease all such use immediately.

We buy back books everyday

We’ll pay the most cash for your books providing:

  1. The professor has chosen the book for the upcoming term.
  2. The book is in reusable condition.
  3. Inventory is not yet fulfilled for that title.
  4. Books are current edition and not out of print, edition or changing.

Get more College for your Money when you sell back your titles early. It’s simple supply and demand—the longer you wait, the less we’ll pay as we fill our inventory. Don’t be left holding the books, cash in your textbooks early!